01 / 06
05:15
The aircraft
The Riyadh meeting moved overnight. So did the aircraft.
Your time: one message.
A similar case, hour by hourOne call. Then stop thinking about it.
A private office for a handful of families. The aircraft, the yacht, the houses, the schools, the day to day. You say it once. From there it is ours. London, since 2008.
One day
Six things you never had to think about.
Scroll through it. By the time any of this reached you, it was already done.
02 / 06
07:40
The school run
Half term starts today. Three children, three schools, one aircraft to Geneva at two.
Your time: none. The cars were already at the doors.
A similar case, hour by hour03 / 06
11:00
The yacht
The captain resigned on Monday. The family boards in Antibes on Friday.
Your time: one call and one approval.
A similar case, hour by hour04 / 06
15:30
The helicopter
The landing permission has not come through. The helicopter leaves at five.
Your time: one message and one choice.
A similar case, hour by hour05 / 06
19:30
The table
The restaurant with no tables. Twelve for dinner on Saturday, decided on Thursday.
Your time: one message.
A similar case, hour by hour06 / 06
02:15
The night call
A child with a fever in Courchevel. You call one number.
Your time: one call.
A similar case, hour by hour05:15
07:40
11:00
15:30
19:30
02:15
ONE DAY
How it works
One person is responsible. Full stop.
01
You say it once
Call, message or email. No forms, no account, no explaining yourself twice.
02
One person owns it
Not a rota, not a shared inbox. A named person is responsible until it is closed.
03
You can see the status
Every task lives in one private tracker. Open it if you want to.
04
If it goes wrong, it’s still ours
Things do go wrong. You are paying for it to become our problem, not yours.
The firm
Facts, not adjectives.
2008
Founded in London by Vitalij Kovalysin
10
Families at a time. Not a hundred
24/7
A person answers. Not a menu, not a bot
SW7
199 Knightsbridge. We are where our clients live
What we do
Three areas. Usually all three at once.
Most families come for one thing and stay for the rest.
Questions
What people ask before they call.
How does membership work, and what does it cost?
Membership is 30-day rolling. No long lock-in, no exit fee. You can move between tiers or pause as life requires. Fees are quoted after a short private conversation.
Do you answer at night and at weekends?
Yes. A person answers the phone 24/7. Not a menu, not a bot. Work on a request then follows your tier: Signature on weekdays, Elite seven days a week, Private around the clock.
Can I see what is happening with my requests?
Yes. Every task, order and contractor visit is visible in a private tracker: who is coming, at what time, and what has already been closed. You do not have to ask.
What exactly do you take on?
Property: management and maintenance, search and acquisition, rentals, household staff. Travel: private aviation, yachts, cars, hotels. The day to day: clinics, schools, restaurant tables, tickets, relocation.
Which parts of London do you cover?
Prime central London: Mayfair, Knightsbridge, Belgravia, Chelsea, Kensington and Holland Park, and the wider UK. Property and travel work extends internationally.
What happens if something goes wrong?
A cancelled flight, a failed boiler: it stays our problem to solve, not yours. One named person owns the request until it is closed.
How is ELVIT different from a large concierge club?
ELVIT is a small firm, not a club. One named person owns each request until it is closed, the founder is reachable, and every task is visible in a private tracker. Membership is 30-day rolling with no exit fee. Large clubs sell access and events at scale; we run property, travel and the household for a limited number of families in London.
Tell us the thing you have been putting off.
One conversation, no obligation.