A single trusted point of contact for property, lifestyle and everything in between. Three tiers, each on 30-day rolling terms with no long-term commitment. Significantly less than employing a full-time assistant or house manager.
One conversation: how you live, what irritates you, who matters.
The backlog goes first: the boiler quote, the school form, the trip in June.
Your tracker fills with statuses. You check it twice, then trust it.
Requests take one message now. The membership has paid for itself in evenings.
Pick your level of not dealing with it. Each tier is 30-day rolling: move between tiers, or pause, as life requires. Fees are quoted after a short private conversation.
Every tier is 30-day rolling, payable in advance, exclusive of VAT. Fees are quoted after a short private conversation. The fee depends on the tier, the number of homes and people we look after, and whether property management is included.
| Tier | Who it suits | Hours | Property | Your contact |
|---|---|---|---|---|
| Signature | Families and individuals who want everyday life run quietly: dining, travel, chauffeurs, the household | Business hours, Monday to Friday. Same-day acknowledgement | Not included | Concierge team with a lead contact |
| Elite | Owners of London property who also want travel, events and health handled by one firm | Extended hours, seven days a week. Priority handling | Included: rent, buy, manage | Dedicated named lifestyle manager |
| Private | Households with several homes, staff, children in school and frequent travel | Private 24/7 line, worldwide. Highest priority | Included, plus full household staffing | Small dedicated team led by a senior lifestyle manager |
Signature: a concierge team with a lead contact, business hours Monday to Friday. Elite: a dedicated named lifestyle manager, extended hours seven days a week, with property included. Private: a small dedicated team led by a senior lifestyle manager and a private 24/7 line worldwide.
Each tier is 30-day rolling, with no long-term commitment. You can move between tiers, or pause, as life requires.
The fee is a fixed monthly amount, payable in advance and exclusive of VAT, quoted after a short private conversation. It depends on three things: the tier (Signature, Elite or Private), how many homes and people we look after, and whether property management is included. Membership costs significantly less than employing a full-time assistant or house manager, and it is 30-day rolling with no exit fee.
Day one is a conversation about how you live. In week one the backlog goes first. By week two your tracker fills with statuses, and by week four a request takes one message.